All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

The fastest way to get in touch would be to e-mail info@ravishingcats.com or through live chat on our website.

If you are not happy with your purchase from Ravishing Cats. We offer a 100 days 100% money-back guarantee on all the products no questions asked. Just let us know through our simple return process mentioned below within 100 days of receiving the product.

We will ask you to ship the parcel to our warehouse address that we will provide you, once you will apply for a refund.

If your parcel has passed the guaranteed period of delivery time mentioned in our shipping policy, you are eligible for a full refund.

If you are unsatisfied with your order and it’s been over 100 days – please contact our support and we will do our best to help you out!

In case of any fault from Ravishing Cats’ side, customers will not be responsible for paying return shipping costs, in this situation please get in touch with us through return and refund form and will be in touch soon.

In case the customer did not like the product or just ordered the wrong product or something similar of that nature, the customer will be responsible for returning the parcel to the Ravishing Cats warehouse.

Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

To make the process of return & refund less frustrating than it already is, we have tried our best to make it as easy as possible.

Get in touch with us and let us know about the reason for the return and we will arrange for a means for the product to be returned back to us and we will issue the refund as per our refund policy above.

You can apply for refunds through the following means:

• Fill out the return & refund form below
• E-mail us at: info@ravishingcats.com
• Through our contact page.
• Phone us on: +13464338533

*Please keep your order# with you when you apply for a refund as it will help us identify the exact order faster and will make the process easier.