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FAQs

  • What forms of payment do you accept?

    Ravishing Cats accepts all major credit cards, as well as PayPal, Google Pay and Apple Pay.

  • How long does shipping take?

    Typically, orders are processed within 1-3 business days and delivery can take 5-12 business days. Read more about this in our shipping policy.

  • Can I track my order?

    Yes, once your order has shipped, you will receive a tracking number via email that you can use to track your package on our website by visiting this page Track Your Order.

  • What is your return policy?

    Ravishing Cats offers a 30-day money-back guarantee on all products. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange. You can read more about this at Return & Refund Policy.

  • Do you offer international shipping?

    Yes, Ravishing Cats ships to selected international countries. All our orders are processed within 1-3 business days and delivery can take 5-12 business days. Read more about this in our shipping policy.

  • How can I contact customer service?

    You can contact Ravishing Cats customer service by emailing info@ravishingcats.com or by filling out the contact form on the website at Contact Page. A representative will respond to your inquiry as soon as possible.

  • Are your products safe for cats?

    Yes, all of our products are rigorously tested to ensure they are safe and suitable for cats. However, it’s always important to supervise your cat during playtime and check toys regularly for any signs of wear or damage.

  • Can I cancel or modify my order?

    If you need to cancel or modify your order, please contact us as soon as possible at info@ravishingcats.com or through our contact page. We will do our best to accommodate your request, but please note that orders that have already shipped cannot be cancelled or modified.

  • How do I leave a product review?

    To leave a product review, simply navigate to the product page go to review section and click on the “Write a Review” button. We love hearing from our customers and appreciate your feedback!

  • Can I Change My Shipping Address After Placing An Order?

    Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacation address as we do not know how long the destination’s customs department will have the package on hold.

    If you have entered the wrong address then get in touch with us asap via e-mail at info@ravishingcats.com or through our contact page.